Within 2004 and 2005 years the enterprise management system on the basis of Microsoft Dynamics NAV 3.70. was implemented into company. Upon project completion in 2006 the JSC Altel has analyzed companies existed in the market willing provide support and further system development.

Support and development of system in Dalacom company

Since 1994 JSC Altel has been representing telecommunication services to customers in large cities of Kazakhstan. In December 10 of 2006 the Altel Company has delivered the Dalacom cellular communication network into commercial operation working in new CDMA2000 1X standard and 800 MHz frequency range. In February 13of 2004 the PAThWORD card cellular communication was launched. JSC Altel offers to Dalacom and PAThWORD subscribers the SMS, MMS, Internet, WAP, Mobile portal and various network services.

SynConsult Company was selected as a partner of Microsoft with highly knowledgeable specialists and abundant industrial experience. Company specialists carried out rapid analysis of project, educed bottle neck, allocate works on priorities and stages.

Company specialists have settled number of critical issues in system operation such as setup and assistance in tax statement preparation.

Currently within limits of technical support the following works are carried out:

• Prompt decision of questions related to support of system working capacity.
• System setup is subject to alteration of Kazakhstan legislation.
• “Hot Line” for users request settlement.
• Technological audit directed to avoidance of system operation faulty.
• Consultation on system functionalities.
• Users training.

Proposed development works and enlargement of system functionalities:

• Automation of HR Department.
• Implementation of payroll accounting on the basis of Microsoft Dynamics NAV.
• Implementation of setup mechanism and preparation of tax statement.
• Transfer to NAV 4.0 version.
• Transition to new chart of accounts.
• Integration optimizing with external applications (billing system).